Copyright © 2019 protel hotelsoftware GmbH

Short and sweet:
Our tutorials show you how to optimally use protel Air to get your daily tasks done!

protel Air tutorials

Short and sweet:
Our tutorials show you how to optimally use protel Air to get your daily tasks done!


New tutorials 

Room plan

  1. Overview via the room plan
  1. Creating reservations in the room plan

Length: 5:42 min.

 


Reservations 

The invoice overview

  1. Fields, buttons and menus

Length: 6:18 min.

 

Opening invoices

  1. Three ways to open an invoice

Length: 2:14 min.

 


Invoices 

Check out

  1. Running a Check out
  1. Related: posting payment and closing invoice

Length: 3:33 min.

 
  1. Posting payment and closing invoice without checking out

Partial invoices

  1. Setting varying addresses

Length: 5:00 min.

 
  1. Splitting an invoice into two partial invoices manually
  1. Situation: Company pays for accomodation and breakfast, the guest pays the rest

Passerby invoices

  1. Generating invoices for guests not staying at the hotel

Length: 2:16 min.

 

Voiding items

  1. Removing voided items from the invoice

Length: 2:07 min.

  1. Voiding items from an invoice
 

Daily Rates

  1. Changing rates for any day in the future
  1. Reverse a rate change
  1. Daily Rates vs. Rate Availability

Length: 5:22 min.

 


Rate strategies

Group reservations 2

Length: 10:04 min.

 
  1. Creating group invoice
  1. Posting fixed charges
  1. Checking in group
  1. Checking out group and invoicing

Group reservations 1

Length: 12:26 min.

 
  1. Creating group reservations
  1. Changing default settings
  1. Drawing up rooming lists
  1. Allocating rooms


Group reservations

Active Desktop

Length: 5:57 min.

  1. Three lists of the Active Desktop
  1. Configuring the lists
 


Active Desktop


Active lists

Active lists

  1. Using filters
  1. Designing your own lists

Length: 5:59 min.

 
  1. Actions

Reservation enquiry

 
  1. Performing a reservation enquiry
  1. Creating a reservation from the
    enquiry
  1. Walk-in reservation

Length: 4:02 min.


New tutorials


Reservations 


Invoices 

Interim invoices

  1. Generating and printing an interim invoice

Length: 2:59 min.

 

Advance payment

Length: 1:26 min.

 
  1. Generating information invoice for the payment
  1. Posting advance payment


Price strategies


Group reservations


Active Desktop


Active Lists

Content:

More Information

Our tutorials are great starters which help you quickly and easily familiarize yourself with certain work processes. Of course there are other ways of learning about protel Air!

  • For those who want to know more,  the protel Air HTML Online Help describes protel Air's interface and functions in great detail.
  • Our Support Team will be more than happy to personally assist you with words and deeds.

Our tutorials are great starters which help you quickly and easily familiarize yourself with certain work processes. Of course there are other ways of learning about protel Air!

  • For those who want to know more,  the protel Air HTML Online Help describes protel Air's interface and functions in great detail.
  • Our Support Team will be more than happy to personally assist you with words and deeds.

Contact

Daily status widget

  1. Graphic overview
  1. Meaning of the numbers

Length: 3:25 min.

 
  1. Links to other dialog boxes


System Data


System Data

Voiding invoices

 
  1. Voiding an invoice and reposting the items
  1. Case: Wrong invoice address

Length: 3:23 min.

Creating a deducting allotment

 
  1. What is a deducting allotment?
  1. Creating a deducting allotment

Length: 5:17 min.

  1. Effect on the room type plan

Posting items

 
  1. Posting items to an invoice
  1. Posting items which are not listed

Length: 5:06 min.

8 ways to create
a reservation

 
  1. Room plan, Room type plan, Reservation enquiry, Walk-in, Guest search, "Reservation" > "Create new reservation", Guest profile
  1. Copying a reservation via an Active list and the Reservation dialog

Length: 4:14 min.

Creating an allotment reservation

 
  1. Picking up a reservation from an allotment
  1. Allocating a previously created reservation to an allotment

Length: 2:42 min.

protel Air Tutorials

Creating a non-deducting allotment

 
  1. What can we use a non-deducting allotment for?
  1. Creating a non-deducting allotment and effect on the room type plan

Length: 5:59 min.


Card payments


Card payments

Creating an Advanced Package

 
  1. General information to the Advanced Packages 
  1. Creating an Advanced Package in the system data 

Length: 13:05 min.

Introducing Advanced Packages

 
  1. Posting an Advanced Package
  1. Effects of the postings against the package regarding the invoice, as well as the profit and loss

Length: 6:19 min.

  1. Reports

Room type plan

  1. Overview via the room type plan - fields an buttons

Length: 9:58 min.

 
  1. How the numbers are calculated

Allotment Rooming list

  1. Downloading and uploading the Rooming list

Length: 8:41 min.

 
  1. Assigning the data
  1. Correcting and importing the data

Overbooking - Overbooking Limits

  1. What is an overbooking limit?

Length: 7:17 min.

 
  1. Difference between room type overbooking and house overbooking
  1. Room type and house overbooking & overbooking limits

Overbooking - Making Overbookings

  1. Making overbookings within an overbooking limit, without a limit and beyond a limit.

Length: 3:43 min.

 
  1. Making overbooking without room assignment

Creating a guest profile

 
  1. Creating a guest profile indepentently from a reservation
  1. Quick overview of the profile

Length: 3:56 min.


Guest profile


Guest profile

Match&Merge

 
  1. How to merge multiple guest profiles into only one

Length: 06:01 min.

Credit card authorizations

  1. Executing an authorization with the credit card number or terminal

Length: 06:51 min.

 
  1. Adding a second authorization
  1. Cancelling, increasing and cashing in an authorization

Manually registering credit card data

  1. Registering the credit card number manually in order to execute payments and authorizations

Length: 02:34 min.

 

Posting credit card payments (checkout)

Length: 02:51 min.

 
  1. Executing checkout with a credit card payment
  1. Executing a credit card payment without checking out

Cancelling reservations

  1. Cancelling a reservation in the reservation dialog box

Length: 2:58 min.

 
  1. Cancelling reservations via the lists and the room plan

Cancelling reservations

  1. Cancelling a reservation in the reservation dialog box

Length: 2:58 min.

 
  1. Cancelling reservations via the lists and the room plan